Terms and Conditions

 

1. Introduction

Welcome to Sesame King. This website, www.SesameKing.com, is operated by Sunshine International Foods, Inc., located in Methuen, Massachusetts.

These Terms & Conditions govern your use of our website and purchases made through our online store. By placing an order, you agree to the applicable terms and policies described below.

2. About Our Products

Sesame King manufactures and distributes premium tahini and sesame-based food products made in the United States.

Products are offered subject to availability. Product descriptions, packaging, ingredients, prices, and availability may change. The information shown on the applicable product label should be consulted for ingredients, allergens, and storage instructions.

3. Orders and Payments

Our online store operates through WooCommerce. Customers can select products, review pricing and shipping charges, and submit payment at checkout.

Standard online purchases are one-time transactions. Customers are not automatically enrolled in subscriptions or recurring charges unless such arrangements are separately offered and expressly authorized.

Payment Processing

Sesame King’s online store is operated by Sunshine International Foods, Inc., using WooCommerce as its e-commerce platform.

Online credit and debit card payments are processed through WooPayments (WooCommerce Payments) and its authorized payment processing partners.

Merchant Legal Entity: Sunshine International Foods, Inc.

Business Name: Sesame King

E-Commerce Platform: WooCommerce

Payment Service: WooPayments

Payment Frequency: One-time purchases.

Payments are processed at checkout. Customers authorize Sunshine International Foods, Inc. and its authorized payment service providers to charge the applicable purchase amount, including any required taxes and disclosed charges.

We do not independently store customers’ complete credit or debit card numbers or card security codes in its own website database. Limited order, payment status, transaction reference, and masked card information may be retained for customer service, accounting, and transaction management purposes.

All transactions are subject to successful payment authorization, product availability, and order acceptance.

Payment Security

Sesame King does not store customers’ complete credit or debit card numbers or card security codes (CVV/CVC) in its own website database.

WooPayments uses securely hosted payment fields and its payment partner’s systems for handling sensitive card information.

Our website may retain order details, payment status, transaction identifiers, card brand, and limited masked payment information needed for order processing and customer service.

If saved payment methods are offered, payment tokens may be used without storing complete card numbers on our website.

We maintain appropriate website and payment security measures and work with our payment service providers to support applicable PCI DSS obligations.

4. Pricing and Taxes

All prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, and other disclosed fees are calculated before checkout is completed.

Sesame King reserves the right to change prices, correct errors, and modify promotions. If a material pricing error affects an order, we will provide an appropriate correction, cancellation, or refund as required by law.

5. Shipping and Delivery

Orders are shipped according to the shipping methods, locations, charges, and delivery estimates presented during checkout and described in our Shipping & Delivery Policy.

Processing and delivery times may vary because of product availability, order volume, holidays, weather, and carrier operations.

Customers are responsible for providing accurate shipping information.

Please refer to our separate Shipping & Delivery Policy for additional details.

6. Refunds, Returns, and Cancellations

Because our products are food items, return eligibility may be restricted for safety and quality reasons.

Customers who receive damaged, incorrect, defective, or otherwise unacceptable products should contact our customer service department promptly.

Eligible refunds, replacements, cancellations, and returns are handled according to our published Refunds, Returns & Cancellation Policy and applicable law.

Nothing in our policies limits mandatory consumer protection rights.

7. Product Safety and Allergens

Sesame King products contain sesame, a major food allergen.

Customers should review each product’s ingredient list, allergen labeling, and storage instructions before purchase or consumption.

Some varieties may contain additional ingredients or allergens.

Customers with food allergies or dietary restrictions should contact us before ordering if additional information is needed.

Customers should store and handle products according to the applicable product instructions.

8. Third-Party Service Providers

To operate our online store and fulfill orders, we use third-party service providers that may include:

  • WooCommerce and associated website services for shopping cart and order management functionality.

  • WooPayments and Stripe for electronic payment processing, refunds, fraud prevention, and related services.

  • Shipping and logistics companies for product delivery and tracking.

  • Website hosting, technology, security, accounting, and communication service providers.

Customer information is disclosed to applicable providers as necessary to perform these services, as further explained in our Privacy Policy.

9. Customer Responsibilities

Customers agree to provide accurate billing, shipping, and contact information and to use our website only for lawful purposes.

Customers are responsible for safeguarding their website account credentials and promptly informing us of suspected unauthorized account activity.

We may decline or cancel orders in circumstances involving suspected fraud or other legitimate business or legal concerns, subject to applicable customer rights.

10. Intellectual Property

The Sesame King name, product images, logos, original content, and other protected materials may not be reproduced or used commercially without appropriate permission, except where permitted by law.

Third-party trademarks remain the property of their respective owners.

11. Website Availability and Liability

We make reasonable efforts to maintain website accuracy, availability, and security.

However, uninterrupted service cannot be guaranteed.

To the extent permitted by applicable law, Sunshine International Foods, Inc. is not responsible for indirect or consequential losses arising from website interruptions or technical issues.

Nothing in these terms excludes liability or consumer protections that cannot legally be restricted.

12. Privacy

Customer information is collected, processed, and disclosed as described in our separate Privacy Policy.

Our Privacy Policy explains how we handle online order information, WooPayments transactions, cookies, and customer privacy requests.

13. Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to conflict-of-law rules.

Nothing in these terms overrides mandatory consumer protection rights under applicable law.

14. Updates to These Terms

We may update these Terms & Conditions periodically.

Revisions will be published on this page with an updated effective date and will apply prospectively, subject to applicable law.

15. Contact Information

Sunshine International Foods, Inc. – Sesame King

26 Spruce Street

Methuen, MA 01844, USA

Telephone: (978) 837-3209

Email: customerservice@sesameking.com

Website: https://www.sesameking.com

Wholesale Inquiries: sales@sesameking.com